Founded in 1998 by Swedish entrepreneurs Ernst Malmsten, Kajsa Leander, and Patrik Hedelin, Boo.com was promoted as the future of fashion retail: a global online sportswear emporium aimed at affluent 18-to-24-year-olds, launching simultaneously across Europe and the United States. The company spent lavishly before it had proved that customers wanted to buy clothes online. It paid $2,500 for the Boo.com domain, spent approximately $25 million on advertising and public relations before opening, and invested more than $6 million in an elaborate virtual fitting system that placed garments on rotating three-dimensional avatars. Its cartoon shopping assistant, Miss Boo, and pages built around JavaScript, Flash, and oversized graphics were spectacular by late-1990s standards but painfully slow on the 56K modems used by most customers. Visitors often waited minutes for the site to load, navigated a confusing sequence of product questions, and sometimes discovered only at the end that the chosen item was out of stock.
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AI concept artworkArchive Record · 1990s
Boo.com's $135 Million Dot-Com Fashion Catastrophe
Boo.com / 1990s
Founded in 1998 by Swedish entrepreneurs Ernst Malmsten, Kajsa Leander, and Patrik Hedelin, Boo.com was promoted as the future of fashion retail: a global online sportswear emporium aimed at affluent 18-to-24-year-olds, launching simultaneously across Europe and the United States. The company spent lavishly before it had proved that customers wanted to buy clothes online. It paid $2,500 for the Boo.com domain, spent approximately $25 million on advertising and public relations before opening, and invested more than $6 million in an elaborate virtual fitting system that placed garments on rotating three-dimensional avatars. Its cartoon shopping assistant, Miss Boo, and pages built around JavaScript, Flash, and oversized graphics were spectacular by late-1990s standards but painfully slow on the 56K modems used by most customers. Visitors often waited minutes for the site to load, navigated a confusing sequence of product questions, and sometimes discovered only at the end that the chosen item was out of stock.
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