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01 / More than meets the eye

The Lingerie Subscription Trap: Adore Me’s Negative-Option Billing Scandal

Adore Me 2010s–2020s Designer Scandals & Falls from Grace Archive: verified 3/5 wildness

Adore Me built its rapid-growth lingerie business around a VIP membership model that offered customers steeply discounted merchandise, but the discount came with an automatic monthly charge unless members purchased an item or actively opted out. Customers complained that the billing terms were difficult to understand and that cancelling the membership could be unusually cumbersome. The controversy became more serious when members discovered that accumulated store credits—earned through the recurring charges—could be forfeited when they cancelled. Customer Kathy Lira sued the company, seeking damages, injunctive relief, and court costs after her payment card was repeatedly billed. The dispute drew the attention of the Federal Trade Commission, which investigated Adore Me’s disclosures and billing practices. The company ultimately agreed to refund as much as $1.38 million to customers who had forfeited store credits and to make the financial obligations of the monthly subscription clearer.

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The Lingerie Subscription Trap: Adore Me’s Negative-Option Billing ScandalAI concept artwork

Archive Record · 2010s–2020s

Designer Scandals & Falls from Grace3/5 wildness

The Lingerie Subscription Trap: Adore Me’s Negative-Option Billing Scandal

Adore Me / 2010s–2020s

Adore Me built its rapid-growth lingerie business around a VIP membership model that offered customers steeply discounted merchandise, but the discount came with an automatic monthly charge unless members purchased an item or actively opted out. Customers complained that the billing terms were difficult to understand and that cancelling the membership could be unusually cumbersome. The controversy became more serious when members discovered that accumulated store credits—earned through the recurring charges—could be forfeited when they cancelled. Customer Kathy Lira sued the company, seeking damages, injunctive relief, and court costs after her payment card was repeatedly billed. The dispute drew the attention of the Federal Trade Commission, which investigated Adore Me’s disclosures and billing practices. The company ultimately agreed to refund as much as $1.38 million to customers who had forfeited store credits and to make the financial obligations of the monthly subscription clearer.

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1506 stories

1506 stories in this selection.

01

Designer Scandals & Falls from Grace2020s

The Pierre Cardin License Cartel: Ahlers Fined for Shielding Its Menswear Monopoly Across Europe

Ahlers AG and Pierre Cardin

In 2024, the European Commission imposed a combined fine of €5.7 million on Ahlers and Pierre Cardin over anticompetitive agreements dating from 2008 to 2011. According to the Commission’s findings, the arrangements were designed to protect Ahlers from competition in European countries where it held a Pierre Cardin license. Rather than allowing licensed Pierre Cardin clothing to circulate freely throughout the European market, the agreements allegedly restricted cross-border sales and helped preserve Ahlers’ privileged position in selected territories. The penalty arrived as Ahlers was already in severe financial decline: the company filed for insolvency in April 2023, and the Röther Group subsequently acquired the Pierre Cardin, Baldessarini, Pioneer Jeans, and Pionier workwear brands while closing Ahlers’ stores and online shops and eliminating around 300 jobs. The fine therefore became part of a broader collapse narrative in which a once-listed German menswear group faced both regulatory condemnation over market shielding and the dismantling of its traditional retail empire.

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02

Designer Scandals & Falls from Grace2020s

Esprit's 2024 European Collapse: A Once-Billion-Dollar Brand Enters a Chain of Bankruptcies

Esprit Holdings

Esprit, the lifestyle label founded in 1968 by Susie and Doug Tompkins and once valued at more than US$20 billion, suffered a dramatic reversal after years of declining market share and losses following the 2008 financial crisis. The COVID-19 pandemic accelerated the retreat: stores were gradually closed across China, Taiwan, Singapore, Hong Kong, Malaysia, and Macau, while the company attempted a cautious revival under CEO William Pak. Although Esprit reported a $48.5 million profit on $1 billion in revenue in 2022 and pursued a renewed New York presence in 2023, the recovery did not stabilize its European operations. The Swiss franchise filed for bankruptcy in March 2024, the Belgian franchise followed in April with the expected closure of 15 company-operated stores and the loss of 148 jobs, and Esprit's European operations entered administration for the second time in four years in May, affecting approximately 1,500 employees. Danish operations filed for bankruptcy in June, the Dutch unit collapsed in July, and the U.S. business filed for Chapter 7 bankruptcy in October 2024. The sequence exposed the vulnerability of a once-globally prominent fashion label whose expansion, retail overhead, and fractured regional structure could not withstand prolonged changes in consumer behavior and the post-pandemic retail environment.

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03

Designer Scandals & Falls from Grace1560s

The Satyr-Tailed Masque and the Night Bastian Pagez Became Linked to Darnley's Murder

Bastian Pagez, Mary, Queen of Scots, and the Scottish Court

Bastian Pagez's courtly prestige became entangled with one of the darkest episodes in Tudor-Stuart political history. On 9 February 1567, Mary, Queen of Scots attended a banquet and wedding masque for Bastian and Christily Hogg. She had given Christily black satin for her marriage gown the previous day, and contemporary accounts described the queen joining the dance and participating in the custom of putting the bride to bed. According to later reports, Mary may have worn male clothing during such masked entertainments, reinforcing the enduring image of a torchlit, disguise-filled court moving through Edinburgh on the eve of Henry Stewart, Lord Darnley's murder at Kirk o' Field.

Archive: verified ↗
04

Designer Scandals & Falls from Grace2010s

LUXE.TV’s 2010 Collapse: A Luxury Broadcaster Loses Its Workforce and Goes to Bankruptcy Court

LUXE.TV / DVL.TV S.A.

LUXE.TV, the Luxembourg-based broadcaster devoted to fashion, jewelry, watches, travel, and other luxury industries, suffered a dramatic financial breakdown after Russian businessman Sergey Pugachyov’s holding company, OPK Luxadvor S.A., acquired a 72% controlling stake in April 2009. The takeover did not produce the expected turnaround. In early August 2010, 24 of the channel’s 37 employees—nearly two-thirds of its workforce—were dismissed, while all production activity was halted. Luxembourg’s OGBL trade-union confederation was informed that the channel’s business model had failed, exposing the sharp contrast between LUXE.TV’s polished image of elite consumption and the precarious reality inside the company.

Archive: verified ↗
05

Designer Scandals & Falls from Grace1960s

The Mod Rebrand That Collapsed: The High Numbers Abandon Their First Single and Become The Who

The High Numbers / The Who

The High Numbers experiment failed commercially: "Zoot Suit" / "I'm the Face" did not chart, and the band's attempt to present itself as a tightly manufactured mod act quickly lost momentum. The group changed its name back to The Who, replaced Peter Meaden with new management, and moved toward original material. That strategic reversal produced "I Can't Explain," which became a United Kingdom Top Ten hit and helped establish the band on its own terms. The episode is a compact example of the music industry's version of a fashion-house rebrand: an image-driven launch built around borrowed cultural signals and uncredited musical sources gave way to a more durable identity once the packaging failed. The songs survived through later archival releases, including the 1974 Odds & Sods compilation and the 1979 Quadrophenia film soundtrack, but the original High Numbers concept became a discarded commercial persona rather than the band's lasting brand.

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06

Designer Scandals & Falls from Grace2020s

From Contract Dispute to Corporate Exile: Gap Abandons Yeezy Products After West’s Antisemitic Remarks

Kanye West, Yeezy Gap, Gap Inc., and Balenciaga

The Yeezy Gap partnership finally collapsed in the midst of Kanye West’s 2022 public meltdown. After months of disputes over store openings, product control, executive meetings, and alleged design copying, Gap had initially indicated that it would continue working through the remaining Yeezy product pipeline. That position changed after West made a series of antisemitic public remarks in October 2022. On October 25, Gap announced that it would stop selling Yeezy Gap merchandise and abandoned its earlier plan to clear the remaining inventory after the contract ended. The decision followed similar corporate distancing across the fashion and entertainment industries and effectively ended a collaboration that had begun with a major stock-market surge and the promise of accessible, mass-market Yeezy design. West had also expanded the project into the Yeezy Gap Engineered by Balenciaga line in 2022, making the collapse particularly damaging to the commercial credibility of the venture and to the participating brands.

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From the Fashion archive

Adore Me / 2010s–2020s

The Lingerie Subscription Trap: Adore Me’s Negative-Option Billing Scandal

Designer Scandals & Falls from GraceArchive: verified3/5 wildness

Adore Me built its rapid-growth lingerie business around a VIP membership model that offered customers steeply discounted merchandise, but the discount came with an automatic monthly charge unless members purchased an item or actively opted out. Customers complained that the billing terms were difficult to understand and that cancelling the membership could be unusually cumbersome. The controversy became more serious when members discovered that accumulated store credits—earned through the recurring charges—could be forfeited when they cancelled. Customer Kathy Lira sued the company, seeking damages, injunctive relief, and court costs after her payment card was repeatedly billed. The dispute drew the attention of the Federal Trade Commission, which investigated Adore Me’s disclosures and billing practices. The company ultimately agreed to refund as much as $1.38 million to customers who had forfeited store credits and to make the financial obligations of the monthly subscription clearer.

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