On December 24, 2011, hackers took control of Stratfor’s website and stole customer data, including names, email and home addresses, passwords, and credit-card numbers associated with clients and contacts at the Department of Defense, Bank of America, Lockheed Martin, the United Nations, and other organizations. Jeremy Hammond, working with Anonymous, helped release the company’s internal emails through WikiLeaks beginning February 27, 2012. By July 2014, WikiLeaks said it had published 5,543,061 messages dating from July 2004 through December 2011.
The files documented Stratfor’s intelligence-gathering relationships and indicated that the firm monitored Occupy Wall Street, Occupy Austin, and activists seeking compensation from Dow Chemical over the Bhopal disaster. They also indicated that Coca-Cola commissioned research into whether PETA supporters would travel to Canada for 2010 Olympic protests, while Stratfor offered investigative services to Bank of America concerning journalist Glenn Greenwald. Stratfor disputed the reliability of the dump, warning that some messages could be forged or altered, while Dow and Coca-Cola said their monitoring was intended to protect people, facilities, or sponsored events. Stratfor settled a class-action lawsuit in June 2012; the breach permanently exposed the privacy risks and political implications of private intelligence contractors serving corporations and government agencies.